Connect real mailboxes (Gmail or Microsoft 365) and handle customer threads in the same inbox as your other channels.
What you get
- Multiple mailboxes per workspace (for example support and sales).
- Inbound sync, reply, reply-all, and forward from Kontakt.
- Optional AI agents bound to a specific mailbox.
Requirements
Connect a real user mailbox or a Microsoft 365 shared mailbox. Google Groups cannot be connected directly - use a dedicated support inbox instead.
Billing
Each connected mailbox counts toward your plan allowance. Extra mailboxes are billed as a monthly overage. AI replies use normal AI credits. See the pricing page for plan details.
Not in this release
Marketing broadcasts and campaign blasts over email are not available yet. Use WhatsApp for one-to-many sends today.