Built for the industries where conversations are the product

Fintech & digital banking

Break the CAC-up, retention-flat curve by resolving drop-offs in conversation, not with another push notification.

When a user stalls on KYC or never makes a first deposit, an AI agent opens a conversation at the exact drop-off moment, answers the blocker, and finishes the job. Event-driven segments, dormancy plays, and cohort reporting, without an engineering project.

In production: Moniepoint

Asset & fund managers

Grow retail AUM without growing the sales floor, and prove which campaign produced each funded account.

Onboarding, KYC nudges, and dormancy reactivation run in the same thread. Tracked links stamp each application so funded accounts tie back to the exact conversation and campaign, a real ROI dashboard, not a funnel guess.

In production: FundQuest

Insurance

Persistency that stops depending on agents remembering to call, and every lapse save attributable.

Renewal windows run as dated journeys with payment links in-thread. When the policyholder asks a cover question, the same agent answers and takes payment, no call-centre spike, no silent lapse.

Pension (PFA)

Serve millions of RSA holders at self-service cost, with recapture that does not need field agents.

Statement requests, data recapture, and micro-pension enrolment over messaging and USSD, feature phones included. Identity verification built in. Voluntary contribution upsell on salary-credit events.

Microfinance & digital lending

Collections that converse instead of just remind, with apply-link to loan_booked attribution.

Repayment journeys with pre-due nudges, payment links, and human handoff for hard cases. The apply link is stamped to the conversation so you see which channel and message actually produced a booked loan.

Commercial banks

Conversational banking that survives the compliance review that kills most vendors.

AI agents with identity-verification tiers, supervised review on sensitive replies, and a full audit trail on every turn. Governance is the product, not a promise you add after security says no.

FMCG & trade marketing

Code, verify, instant reward, owned consumer profile, with live budget caps and no agency build.

Millions of unique codes, redemption over messaging or USSD, airtime in the winner's hand within a minute, and every participant becomes a profile the brand owns for the next campaign.

Airlines

Turn disruption day, the worst call-centre day of the month, into contained conversations.

Proactive delay notices with an AI agent behind them for rebooking questions. Pre-flight upsell with payment links. Loyalty wallet light enough to actually launch.

E-commerce & retail

Ad click to AI conversation to completed order in one thread, with the sale attributed to the ad.

The AI agent answers product questions with catalog images, collects the order in-thread, and ties the sale back to the ad that started it. Abandoned checkout recovery on the channel your customer actually opens.

Energy & utilities

Deflect the two biggest call drivers, outages and billing, while lifting collections.

Area-based outage broadcasts with an agent behind billing questions, token retrieval, and complaint filing. Bill-due reminders with payment links. USSD for the mass market.

Government & public sector

Citizen programmes with an audit trail on every enrolment, message, and disbursement.

Enrolment over USSD and messaging, identity verification in the flow, direct-to-beneficiary disbursements, and trails your M&E and audit teams can inspect independently.

Hospitality

Turn OTA-owned guests into an owned relationship, the concierge thread becomes the direct booking channel.

Pre-arrival upsell, in-stay requests, post-stay winback, and loyalty wallet in one thread. Every guest who booked through an OTA gets a relationship you own for the next visit.