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Use case

Recover the customers you already paid for

Someone clicked your ad, started signing up, and stopped. You paid for that click. Most businesses send one reminder email and move on. A Kontakt agent goes and gets them back. It reaches out where they reply, answers the actual objection, and finishes the signup with them.

The gap

Look at your funnel from last month. Count the people who started and did not finish. That is not a leaky funnel. That is a list of people who wanted your product and hit a snag. Nobody on your team has time to talk to each one. An agent does.

KSignup recoveryWhatsApp
Hi Sarah, you were two steps from finishing your account setup yesterday. Anything get in the way?
The ID upload kept failing tbh
That happens with large photos. Send it here and I will attach it for you.
Photo attached
Done. Your account is active. Want a quick tour?
Job completed: signup recovered
Signup recovery. WhatsApp conversation. Agent: Hi Sarah, you were two steps from finishing your account setup yesterday. Anything get in the way? Customer: The ID upload kept failing tbh Agent: That happens with large photos. Send it here and I will attach it for you. Customer: sends a photo Agent: Done. Your account is active. Want a quick tour? Job completed: signup recovered.

What the agent does

  1. 1

    Gets the drop-off event from your system through a webhook or API call.

  2. 2

    Opens a conversation on WhatsApp or SMS within minutes, while intent is still warm.

  3. 3

    Asks what got in the way, and answers it. Wrong document, confusing step, price question, trust question.

  4. 4

    Walks the customer through finishing, step by step, in the chat.

  5. 5

    Hands to your team if it hits something only a human should handle.

  6. 6

    Logs the job: signup recovered.

What you see

A dashboard that counts recovered signups this week, this month, and what they were worth. Not messages sent. Work finished.

Jobs completed
1,248this month
Payments collected
612
Signups recovered
341
Meetings booked
205
Resolutions
90

Put this agent to work