Plans you can understand. Rates you can see.
Pick a plan based on how many customers your agents talk to. Usage is metered on top at published rates: AI by the response, messages by the channel. You can check every rate before you spend anything.
Free
$0
- Active contacts
- 500
- Seats
- 2
- Included usage credit
- none
- Agent mode
- Supervised: your agent drafts, you approve every reply
- Models
- Fast models
Free is a permanent plan, not a trial.
Starter
$99/mo
- Active contacts
- 2,500
- Seats
- 5
- Included usage credit
- $25/mo
- Agent mode
- Autonomous with caps
- Models
- Fast models plus mid-tier
Growth
$399/mo
- Active contacts
- 15,000
- Seats
- 15
- Included usage credit
- $150/mo
- Agent mode
- Autonomous with governance controls
- Models
- Adds top production models
Scale
$1,200/mo
- Active contacts
- 75,000
- Seats
- 40
- Included usage credit
- $600/mo
- Agent mode
- Full autonomy plus background skills
- Models
- All models including premium
Everyone starts on Free and upgrades in-app.
Enterprise
Custom contacts and seats, bring your own model keys, white-label, governance and supervision controls, outcome-based commercial terms available.
What usage costs
AI: $0.0911 per AI response.
One response is your agent handling one customer message from start to finish, including any tools it uses along the way. A typical conversation runs about four responses, so roughly $0.36 of AI per conversation. Every counted response is listed in your dashboard.
Messages
Billed per message at published rates that vary by channel and country. Examples: a WhatsApp utility message in the United Kingdom is $0.0286. An SMS in the United States is $0.0108. An email is $0.0017 or less.
Your dashboard counts jobs completed, because that is how you should judge your agent. Your bill meters AI responses and messages, because that is what the work costs. Both are visible at all times.
One wallet, two meters
Your plan includes a monthly usage credit. Usage draws from that first, then from your top-ups. AI and messages are metered separately, so you always see where the money went. Set a hard cap and alerts. Top-ups do not expire.
Add-ons
| Extra 1,000 active contacts | $30/mo |
| Extra seat | $19/mo |
| Extra agent | $25/mo |
| Remove "Powered by Kontakt" | $99/mo |
Estimate your monthly cost
Enter your volumes to see plan fee, AI, and messages, minus your included credit.
Estimated monthly cost
SMS and email rates are being finalised with our carriers and are not yet included in this estimate. WhatsApp is priced from the published rate card.
A typical conversation runs about four AI responses. Estimates only. Every counted response and message is listed in your dashboard.
Pricing FAQ
- What is an active contact?
- A customer your agents exchanged at least one message with this month.
- What counts as an AI response?
- Your agent handling one customer message from start to finish, including any tools it uses along the way.
- What do WhatsApp messages cost?
- It depends on the message type and the customer's country. Meta sets the base rates and changes them from time to time. Our rate card shows current prices.
- Can I cap spending?
- Yes. Set a hard cap and alert thresholds on your wallet. When the cap is reached, paid usage pauses until you raise it or top up.
- Is the Free plan really free?
- Yes. It is a permanent plan, not a trial. Your agent runs in supervised mode and you approve its replies before they send.
- Do included credits roll over?
- No. Included credits reset each month. Credits you buy as top-ups never expire.
- What happens when my wallet runs out?
- Your agent keeps replying to conversations that are already open, but new paid usage pauses until you top up. Turn on auto-recharge if you never want a pause.
- What happens to inactive free workspaces?
- If a free workspace sees no activity for 90 days, we pause its agents and email you before anything is removed. Sign in once to keep everything as it was.